Website Redesign
A new site that brings in more business, without losing what your old one earned
Google knows your old site’s pages, other sites link to it, and some customers still find you through it. My website redesign services take a small business site from the plan to the launch, with a new structure, new words, and a new design, and I carry over the search value your old site built up. One person handles the whole job, so nothing is lost between the old site and the new one.
When a website needs a redesign
When the business has moved on and the site hasn't, it's time.
A website needs a redesign when it no longer fits the business behind it. That usually happens slowly. The business adds services, reaches new towns, changes hands, or gets better at what it does, and the website stays the way it was on launch day.
These are the signs I see most often:
One of these on its own often calls for a smaller fix. Two or three together usually mean the site needs a redesign. Name what bothers you most about your site in the form, and we'll settle the kind of work it needs on a short call.
"Josh built our site from the ground up. We had an outdated site that we scrapped and started completely over. He was very knowledgeable and assisted every step of the way with the design of our site. He came up with designs based off of our suggestions and needs and added input when asked. I would recommend him to anyone looking to update or start a website."
Refresh, redesign, or rebuild
Each one changes more of your site than the one before it.
Owners use these three words loosely, and each one means a different amount of work. Knowing which one your site needs keeps you from paying for more than you need, or settling for less.
A refresh
A refresh keeps the site's pages and structure and updates what sits on top, like the colors, the fonts, the photos, and the words on the pages that matter most. Every page keeps its address. It fits a site that still works and still shows up in search, but looks dated next to the business you run today.
A redesign
A redesign starts from a new plan. The pages are reorganized around how your customers search today, the words are rewritten, and the design is new from top to bottom. It fits a business that has outgrown its site, with new services, new areas, or a site that never had a page for each thing you do.
</>{ }#A rebuild
A rebuild replaces the site's foundation, the platform and code underneath the pages. It fits a site that's slow, breaks after updates, runs on a tool you can't edit, or fights every attempt to add something new. A rebuild usually comes with a redesign, since the site is starting over anyway.
A house makes the difference easy to see. A refresh is new paint and new fixtures. A redesign moves walls so the rooms fit how the family lives now. A rebuild pours a new foundation. Each one changes more than the one before it, and the right choice depends on what's wrong with the house.
On our call, you and I talk through your site, and I recommend one of the three, with my reasons. If we're a good fit, I'll walk you through how we get started. If one thing on your site is broken and the rest works, a repair may be all you need.
Not sure which one your site needs?
Ask meWhat a redesign changes, and what it keeps
The look, the words, and the structure change. What brings in customers stays.
What changes
A full redesign touches every part of the site. Six things change:
What stays
Some things stay the same on purpose:
Website redesign without losing your rankings
Every old address gets a new home, so your rankings come along.
A new website can look far better than the old one and still bring in fewer visitors. When that happens, the cause is usually the same. The new site went live without carrying over what the old one had earned in search.
What your old site has earned
Over the years, Google has learned your site's page addresses and what each page is about. Other websites link to specific pages, like a supplier, a local directory, a news story, a blog post. Customers have bookmarked pages, and your Google Business Profile links to one of them. All of that points at addresses on your current site.
A redesign often moves pages to new addresses. If each old address isn't pointed to its new page, a customer who clicks an old link lands on a "page not found" error, and so does Google. It drops the missing pages from its results, the links from other sites lead nowhere, and the visits those pages brought in stop.
What goes wrong
Old addresses lead nowhere
Pages move or get renamed, and nothing sends the old address to the new page. Visitors and Google land on a "page not found" error.
Everything sent to the homepage
Pointing every old address at the homepage is quick, but Google treats most as missing pages. The homepage doesn't answer what they did.
Pages cut that brought visits
A page that looked unimportant turns out to be the one customers found you through. Once it's gone, the visits it used to bring in stop, too.
Words cut to fit the design
A page that answered a customer's question in detail becomes a headline and two sentences, and it stops showing up for that question.
"Hide from Google" left on
A site in progress is hidden from search engines. If that setting carries over at launch, the new site tells Google to ignore every page on it.
Tracking left behind
The analytics code doesn't make it onto the new site, so the visits look like they stopped overnight, when they're really just going uncounted.
How I protect your rankings
Seven checks, from the first look to the weeks after launch.
Protecting what your site has earned takes careful work at both ends of the project, before the design starts and after launch. Every redesign I do includes it.
A record of the old site
I list every page address on your site, the pages Google sends visits to, and the links pointing in. Search Console, Google's free report for site owners, shows which searches bring people in.
A map from old to new
Every old address is matched to the closest page on the new site. Pages that rank keep their address whenever the plan allows, and you approve the map along with the site plan.
Rankings carried over
If a page shows up for a search, its new version still answers that search, with the words and details that earned the spot. Nothing that ranks gets cut to fit the design.
Redirects at launch
Every old address gets a permanent redirect, called a 301. It sends visitors, bookmarks, and links from other sites to the new page, and Google passes the old page's standing along.
Opened to Google
The new site stays hidden from search engines while I build it. At launch, I lift that block, submit the sitemap (the list of every page) to Search Console, and check Google can read it all.
Business Profile link
If you have a Google Business Profile, its website link goes to the right new page, so people who find you on the map land on the new site. Its reviews and history stay right where they are.
Checks in the weeks after
I watch Search Console for old addresses that come up missing and fix each one as it appears. Any address that slipped past the map gets a redirect of its own, so nothing stays lost.
Expect some movement in your rankings for the first few weeks while Google reads the new site. When the old addresses are mapped and redirected, that movement tends to be small, and a site with clearer pages and better words has room to climb past where the old one stood.
Family Value Flooring is one example. When Troyer Carpets took a new name, the new site carried over what the old name had earned. The map shows where the store ranks today.
Redesigns I've done
New sites that kept what the old ones had earned.
Each of these businesses had a website before they came to me. I planned, designed, and built the new one.
Love and Beauty Maui
Wedding hair and makeup · Kihei, Maui
A redesign built around real photographs of the studio's work, with search planned in from the start. Inquiries are up 51 percent on the year before launch, while destination weddings on Maui are still about a third below 2022.
Medrock Pharmacy
A new logo, then a new website in place of a template it couldn't change.
Read the case study
Family Value Flooring
A new name, and a new site that kept what the old name had earned.
Read the case study
Teledata
A new logo and website after a change of ownership.
Read the case study"I have worked with Josh for a couple years now and we've become fast friends. Josh is so dedicated, so helpful, very kind and patient. Josh walked us step by step through a complete 'renovation' of our website, taking the time to teach us how to use it, update it, and personalize it. He has been there for us 24/7 when we have questions, even on technical problems not necessarily related to our website, server issues, hacking issues, everything you experience as a website owner. We hope he never decides to get out of the web business, or we may have to as well!!"
How a website redesign runs
Your current site stays live until the new one replaces it.
A redesign follows the same steps as every project I build, and discovery starts with a careful look at the site you have now. Your current site stays live the whole time.
- 1
You send a request
In the Start a project form, tell me what your business does and what you need. Include your current web address.
- 2
A short call
You and I talk for 20 to 30 minutes about what your site does well, what it doesn't, and how your business has changed since it launched. I tell you whether I'd recommend a refresh, a redesign, or a rebuild, and why. If we're a good fit, I walk you through how we get started.
- 3
Discovery and the site plan
Discovery starts with your current site. I build the record of your old site, with every page, the pages that bring in visits, and the links pointing to them. You share the logins for your site, your domain, and Search Console if you have it. If some logins are missing, tracking them down is part of this step.
Then you answer my questions in writing, at your own pace, while I research your business and your competitors. By the end, I know what your business does today, which may be different from what the old site says.
Discovery shapes the new site plan. The plan includes the map from every old address to its new page, and you approve it before any writing starts.
- 4
The content sheet
I draft every page, keeping what works from the old site and rewriting the rest. You edit the draft and send any new photos.
- 5
Design and build
I build the new site on a private test site, hidden from Google. Your current site keeps working as it always has.
- 6
Your review, launch, and the weeks after
You review the new site and tell me what to change. I make the changes, and the new site replaces the old one on your domain with every redirect in place. Then I watch Search Console and fix any address that slipped through. After that, a website care plan covers hosting, updates, backups, and security on the new site.
Ready for step one?
Send your web addressQuestions about website redesign
Still have a question?
Ask me directlyHow do you redesign a website without losing SEO?
Redesigning a website without losing SEO takes four steps. Record the pages that rank, map each old address to a new page, keep the words that earned the rankings, and redirect every old address at launch. A permanent redirect, called a 301, sends visitors and Google from the old address to the new page. After launch, watch Search Console for old addresses that come up missing and redirect each one. Some movement in the first few weeks is normal. Every redesign I do includes all of it.
What does a website redesign include?
A website redesign includes a new site plan, rewritten words, a new design, fresh search setup, faster pages, and a redirect from every old page address to its new page. Some things stay on purpose. Those include your web address, the pages that bring in visits, your Google Business Profile, and anything that already works, like a strong photo or a line that sums up your business. A new logo can be part of it if you want one.
What's the difference between a website refresh, redesign, and rebuild?
A website refresh updates the look of the pages you have, a redesign rebuilds the site around a new plan, and a rebuild replaces the platform and code underneath. A refresh fits a site that still works and ranks but looks dated. A redesign fits a business that has outgrown its site. A rebuild fits a site that's slow, breaks after updates, or can't be edited. On our call, I recommend one of the three, with my reasons.
How does a website redesign work?
A website redesign works in six steps, beginning with your request and a short call. Next come discovery and a new site plan, the content draft, design and build on a private test site, and your review and launch. Discovery starts with your current site, including every page, the pages that bring in visits, and the links pointing in. The new plan maps every old address to its new page, and your current site stays live until the new one replaces it.
Why should a business redesign its website?
A business should redesign its website when the site no longer fits the business. Maybe it lists old services, works poorly on a phone, loads slowly, can't be updated, or doesn't bring in calls and requests. One of these on its own often calls for a smaller fix. Two or three together usually mean the site needs a redesign. A new owner, a new name, or a new focus is a good reason too.
How often should you redesign a website?
How often you should redesign a website depends on how well it was built. A site built on a solid foundation, with room to add pages, can grow with your business for ten years or more. Some of the sites I built in 2015 still run on the same build today, with new pages and steady updates added along the way. A site that's slow, hard to update, or no longer matches what your business does is a different story, and it may need a redesign every few years. If you're redesigning now, build it so the next ten years bring updates, not another redesign.
What should I look for in a website redesign service?
Look for a website redesign service with a record of sites that brought their owners more business, and ask to see results, not just screenshots. Make sure you like their design style, because your new site will carry it for years. Ask how they protect the search rankings your current site has earned, since a careless redesign can lose them. And ask what happens after launch. Do they stay with their clients, or move on to the next project? With me, the person on your first call plans, writes, designs, and builds your new site, and I look after it for as long as you want.
How much does a website redesign cost?
The cost of a website redesign depends on whether your site needs a refresh, a redesign, or a rebuild, plus the number of pages and the amount of search work. A refresh costs less than a redesign, and a rebuild usually costs the most, because it replaces the most. On our call, I recommend the one your site needs, and I aim for the right blend of price and quality.
How long does a website redesign take?
A website redesign takes longer when there are more pages, when the site needs a full rebuild, and when less of the old content can carry over. We set the timeline for your site on our call. The review of your current site comes first and saves time later, because the plan is built on what your site already does.
Why did my traffic drop after a redesign?
Traffic usually drops after a redesign for one of four reasons. Redirects are missing, ranking pages were cut, a “hide from search engines” setting was left on, or analytics code never moved over. Each one shows up in Search Console or a check of the site, and each can be fixed. Redirects added months later still help, though some of what was lost takes time to come back. If it's happened to your site, describe it in the form.
Will my site go down during the redesign?
No, your site won't go down during the redesign. I build the new site on a private test site, and your current site stays live until launch day. At launch, the new site replaces it on your domain, and I check the pages, the forms, and the redirects right away.
Can parts of my current site be kept?
Yes, parts of your current site can be kept. Strong photos, pages that rank, copy that sounds like you, and your logo can all carry over. I write the new pages from our call, your discovery answers, and your old site, and words that still work are edited and kept. You read the draft and mark anything that's out of date or wrong.
Can you redesign a site somebody else built?
Yes, I can redesign a site somebody else built, and I review it the same way I review one of my own, looking at every page, what brings in visits, and what's worth keeping. I'll need the logins for the site, your domain, and your hosting, and if some are missing, finding them is part of discovery. If I built your site, the review goes quickly, because I already know how it was put together.
Start your redesign.
Send your current web address, what your business does today, and what the site isn’t doing for you. Every request comes straight to me. After a short call, you’ll know whether your site needs a refresh, a redesign, or a rebuild. If we’re a good fit, I’ll walk you through how we get started. From there, I plan the redesign so every page that brings in business today keeps its address or forwards to its replacement. The first step is the Start a project form.