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Launch story · Wellness travel startup · St. Petersburg, Florida

Vacayou

The first website for a wellness travel startup

In 2018, Muirelle Montecalvo had an idea for a travel company built around health and wellness, and she needed a website she could launch it on. I designed and built that first site, with tours sorted by country and by kind of trip, a clean look that drew people in, and a structure she could add to every day. Three years later, Vacayou raised $3.3 million to build the wellness travel platform it runs today.

Built in 2018
Vacayou website design: the first Vacayou homepage, 2019: Wellness Travel for Your Mind, Body and Soul, with a trip search by activity and destination
Vacayou website design: the booking box on a Vacayou trip page, 2019: a date, the number of people, Instant Book and Save to Wish List

The first homepage, February 2019, and the booking box that sat beside every trip.

$3.3MRaised by Vacayou in 2021
Hot 25PhocusWire travel startups, 2022
3 monthsFrom a signed contract to a live site
1 yearFrom launch to the first funding round
At a glance
What came next

$3.3 million in angel and seed funding, announced in 2021

Client
Vacayou
Where
St. Petersburg, Florida
Business
A wellness travel startup
Launched
February 2019
What I did
Website design and build, with the tour pages, categories, and the structure for adding tours
How it unfolded

From an idea to the Hot 25

Five stops, and three tags for where Vacayou went next.

Muirelle wrote to me in April 2018 with an idea and a plan to raise money. We signed that November, and the site went live in February 2019, the week of Vacayou’s first trade show.

BOARDING PASSVacayouBOARDING PASSThe story so farPASSENGERMUIRELLE MONTECALVOFROMST. PETE, FLORIDATOTHE HOT 25the first message, Apr 2018"This is a startup."her questionnairethe first draft, Jan 2019she presented with itfour days laterlive! Feb 25, 2019in time for her first trade showa first round, early 2020funding, a year after launcha coming-soon page, 2020"Travel That Moves You"still its tagline today12345SEAT1Athe first sitethe one I builtGATEVACAYOU.COMDATEFEB 25, 2019VY 0225 2019 1A$3.3Mraised inMay 2021Hot 25PhocusWirestartups, 2022100+trips when itsplatform openedBOARDING PASSVacayouThe story so farPASSENGERMUIRELLE MONTECALVOFROMST. PETE, FLORIDATOTHE HOT 25the first message, Apr 2018"This is a startup."her questionnairethe first draft, Jan 2019she presented with itfour days laterlive! Feb 25, 2019in time for her first trade showa first round, early 2020funding, a year after launcha coming-soon page, 2020"Travel That Moves You"still its tagline today12345SEAT1Athe first sitethe one I builtGATEVACAYOU.COMDATEFEB 25, 2019$3.3Mraised inMay 2021Hot 25PhocusWirestartups, 2022100+trips when itsplatform opened
01The founder

A founder with a plan

An idea for wellness travel, and a site to launch it on.

Muirelle Montecalvo wrote to me in April 2018. She was in St. Pete and wanted to build a travel business. It would offer tours around the world, each with its own page, sorted by country and then by kind of trip. Travelers had to do a lot of research to find the right trip, and she wanted to bring the good ones together in one place.

Before any design, we met several times to talk through the concept, including what Vacayou would be, who it was for, and what the site had to say.

We clicked right away. She liked my design style, and I understood the trips she wanted to sell and the philosophy behind them. I’d lived abroad for years and traveled to more than 30 countries, and yoga and meditation were already part of my life. I got it.

yogareviewsbalispatoursflights+a lot of researchtab after tabactivity · placeher idea: the goodones, in one place
Project questionnaireTravel website · April 10, 2018
Your companyA site that has a number of tours available that can be booked via calling. Each will be broken down by country and/or category.
PagesI would have to think 100’s.
UpdatingI would like to do this myself for now as I hope to add each day.
SuccessClients, collecting a database of clients and eventually advertising revenue as well as tour booking commissions.
From Muirelle’s project questionnaire, April 10, 2018.
02The starting point

A site to go out for funding

Built for investors and travelers at the same time.

She was plain about where she stood. "This is a startup," she wrote on the questionnaire, and "I need the site built generally so I can go out for funding." The site had to show investors and travelers what the company would be, while the business plan was still being written.

She knew the feel she wanted. "Simple and clean, very easy to use," she wrote, and at the same time "dynamic, exciting," a site that "pulls you in to find out more about vacations." Many travel sites are crowded with information. She wanted each page to draw a traveler a little further into the destination or the trip. She asked for relaxing blues and greens, and she wanted to start with Europe.

What she didn’t want

She asked for less on every page, so each trip had room to pull people in.

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busy, and loudone photo, one search
03What I built

The website I built

Trips by place and by kind, and room to add more every day.

I built the site around the way a traveler browses. A trip could be found by destination or by the kind of experience it offered, and each tour had a page of its own with the details a traveler weighs before booking. The design kept the pages light and let the places do the selling, with a homepage that opened on a wide photograph and a trip search, a grid of trip types to choose from, and tour pages with the itinerary, a map, the dates, and a clear next step.

Muirelle brought her logo. Its blue and green set the colors for the whole site, down to the search button.

Built for her to add trips

Muirelle planned to add tours herself, every day, so the site was built for her to add them without help. From launch day, travelers could book and pay online, send a question about any trip, or call, and they had an account area where they could manage their trips and save a wish list. A mailing list kept them posted on new trips.

Vacayou website design: the booking box on a Vacayou trip page, 2019: a date, the number of people, Instant Book and Save to Wish List
The booking box beside every trip.
Vacayou website design: the Wellness Retreats tile on the first Vacayou homepage
Vacayou website design: the Hike, Trek, Run Trips tile on the first Vacayou homepage
Vacayou website design: the Yoga Retreats tile on the first Vacayou homepage
Vacayou website design: the Diving and Scuba tile on the first Vacayou homepage
The first draft

In front of investors in four days

4 daysFrom the first draft to Muirelle presenting with it

Muirelle had asked for trip pages she could show prospective clients and investors. She saw the first draft on a Friday in January 2019, and by Tuesday she was presenting with it.

The first site, page by page

Built around the way a traveler browses

A traveler could start from the kind of trip or from the place. Every path ended on a trip page, with the details and a way to book.

Vacayou website design: the top of the first Vacayou homepage, 2019: a wide photo, a search by activity and destination, and A New Way to Travel
HomepageA wide photo and one search up top. Pick an activity, pick a place, and go.
Vacayou website design: a Vacayou trip page, 2019: Bali Yoga, Hiking and Cycling Wellness Retreat, with hikers on a ridge and the booking box
A trip pageEvery trip opened on a big photo that set the scene.
Vacayou website design: the Yoga Retreats page on the first Vacayou website, with a list of trips and a detailed search
Yoga retreatsEach kind of trip had its own page, with a detailed search beside the list.
Vacayou website design: the itinerary on a Vacayou trip page, one line for each day of the trip
The itineraryThe plan for each day on one line, so the whole trip fits on one screen.
Vacayou website design: Travel Articles that Inspire on the first Vacayou homepage: three articles from April 2019
ArticlesTravel stories on the homepage, to draw people in before they were ready.
03, continued

Every trip, the same parts

Muirelle and her team added the trips themselves, from one template I set up. Every trip page had the same parts in the same order, so a traveler always knew where to look.

Vacayou website design: a full Vacayou trip page, 2019, from the photo and booking box to the itinerary, map, what is included, questions and dates
A full trip page, 2019, with its six parts numbered.
  1. 1

    Book, ask, or save it

    A booking box beside every trip lets you pick a date and book, send a question, or save it to a wish list.

  2. 2

    The highlights first

    A short story of the trip, then the group size, the age limit and how active the days are.

  3. 3

    Day by day

    The itinerary, one line a day, so a traveler sees the shape of the whole trip at a glance.

  4. 4

    Where it goes

    A map with a pin at every stop, so the route makes sense before anyone reads the details.

  5. 5

    What the price covers

    Two lists, one after the other, show what the trip includes, and what it leaves out.

  6. 6

    Questions, then dates

    Answers to the questions people ask most, then every date the trip runs, with its price.

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04What came next

What Vacayou did next

Funding, a platform of its own, and a spot on the Hot 25.

The rest of the story is Vacayou's. The company raised a first round from local angel investors in early 2020. In May 2021, it announced $3.3 million in combined angel and seed funding, led by Jeff Vinik and Relevance Ventures, to launch its online platform for finding and booking wellness travel. It opened in beta with more than 100 packages, from spa getaways to active trips.

In 2022, PhocusWire named Vacayou to its Hot 25 Travel Startups. Today the company runs on a travel booking platform of its own, built for a much bigger catalog than the first site was.

PhocusWire · May 18, 2021Wellness travel platform Vacayou raises $3.3 million
What it was for

A first round, a year later

1 yearFrom launch to a first round of funding

She needed the site, in her words, “so I can go out for funding.” She was showing it to investors before it even launched.

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“He was able to listen to what I wanted over multiple meetings and take this from idea stage to reality!”

"I went to Josh with an idea to build a wellness travel website. I was in need of help to turn my idea into reality and we needed something to get us off the ground. Josh was terrific! He was able to listen to what I wanted over multiple meetings and take this from idea stage to reality! I'm not the best designer so I was thrilled that Josh was able to use his creative side to see my vision. I would highly recommend Josh to get your project done!"

Vacayou logo and website design: the logo, in blue and green Muirelle MontecalvoFounder and CEO, Vacayou
05After launch

A year of updates, then a new line

What I added after launch, and where the tagline came from.

In August 2019 I gave the site a new homepage, restyled the trip and checkout pages, drew a set of icons for the kinds of trip, and added live chat. That fall, “tours” became “trips,” and the menu grew to hold everything Vacayou added.

In 2020 I came up with the line “Travel that moves you.” It became Vacayou’s tagline, and vacayou.com still carries it today.

My part came first. Muirelle needed a website she could take to investors and launch to travelers before the company had money behind it. That is the site I built.

Vacayou website design: Choose Your Own Adventure on the first Vacayou homepage: a grid of trip types
The trips

Room for every kind of trip

17Kinds of trip on the menu by late 2019

Each kind of trip had a page of its own, so adding a new kind took a menu item, not a redesign. By November 2019 the menu listed 17, from yoga retreats to scuba.

Vacayou website design: the destinations row on the first Vacayou homepage: Asia Pacific, Europe, Canada, United States and the Caribbean
The places

From Europe to six continents

26Destinations on the menu by late 2019

By late 2019 the destinations menu reached from Iceland and Scotland to Bali, Peru and Costa Rica, 26 places on six continents, each with a page of its own.

Services on this project
Vacayou website design: the top of the first Vacayou homepage, 2019: a wide photo, a search by activity and destination, and A New Way to Travel

Startup website

Design and build, with a search by activity and place and a page for every trip.

Vacayou website design: a Vacayou trip page, 2019: Bali Yoga, Hiking and Cycling Wellness Retreat, with hikers on a ridge and the booking box

Booking and accounts

Online booking with card payments, a question form on every trip, and traveler wish lists.

Vacayou website design: Choose Your Own Adventure on the first Vacayou homepage: a grid of trip types

Updates after launch

A new homepage, icons for every kind of trip, live chat, a bigger menu and destination pages.

A coming-soon page

For the booking platform Vacayou was building, with a list to sign up for early news.

Josh Miller looking back on the Vacayou website design, with his hand on his chin

Looking back

From my first conversation with Muirelle, I loved this idea. I was already into health and wellness, like yoga and meditation, and I've always loved to travel, so this project brought a lot of what I care about together. I got to help share that with other people, and Muirelle's vision and my design style lined up in a way that rarely happens.

The site's first job was to show investors what Vacayou could be, and that made every choice matter. I spent hours picking the perfect photo for each tour and category, and drawing icons until they were just right.

I also got to help shape the message. How do you explain wellness travel to someone who's never heard of it? The tagline, "travel that moves you," came to me in a flash, and I knew right away she'd love it. She did!

In time, the project grew bigger than any one freelancer should take on, with tour companies from all over to connect into one site, and a larger team took it from there.

When I heard Vacayou had landed its funding and built something even bigger, I was thrilled. Helping an entrepreneur turn a dream into something real is one of my favorite parts of this work.

Josh
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Josh Miller, the freelance web designer behind the Vacayou website design
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